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Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form or Request a Quote, Submit a Purchase Order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
(your information helps us to better respond to your individual needs)

• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To administer a contest, promotion, survey or other site feature

• To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links 

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.

Childrens Online Privacy Protection Act Compliance 

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Payment Method

Books En More accepts all major credit cards, paypal and gift cards purchased from for all online orders. For Schools and Government Offices, we accept purchase orders, school or government funded checks, and school purchase cards.

Online Privacy Policy Only 

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions 

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at

Your Consent 

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy 

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below. 

This policy was last modified on November 09, 2010

Contacting Us 

If there are any questions regarding this privacy policy you may contact us using the information below.
PO Box 275
Torrance, California 90260
United States of America

Shipping & Delivery

Shipping Policy

We offer free shipping for orders over $150 via regular mail.

Books 'En More will do the very best that we can to process all orders on time. Depending on the items ordered and the shipping destination, our normal turn around time is 7-14 business days (for domestic shipments), which includes 24-72 hrs handling time. Additional shipping and handling time might be required for oversized and/or made-to-order items. We ship via FedEx and USPS for regular sized items and freight for oversized items.

Orders received during weekends will be processed the next business day. Tracking information via email will be provided as soon as the items are shipped. For customers that did not provide any email information, you can call our customer service department at (424)558-3629 or email us at to request for your tracking number.

Books 'En More offers the lowest possible shipping to anywhere around the USA mainland. However, additional charges may apply to certain conditions:

1 - Expedited Shipping (e.g. Overnight, 2-Day Air)

2 - Freight for Oversized Items

3 - Deliveries outside USA mainland (e.g. Hawaii, Alaska)

We strongly advise all customers to inspect the package before signing or acknowledging any delivery receipt, most especially for freight shipments. Books 'En More reserves the right to refuse processing of any damage claims for products that were confirmed to have been received in good condition. Returns or exchanges for items that have been damaged during transit must be requested within 7 days of delivery.

Return Policy

**Returns are not accepted without proper return authorization. Please contact customer service by calling (424)558-3629 or subject: 'Return Authorization Request' to obtain a return authorization number. All returns undergo warehouse inspections upon receipt of merchandise before reviewing any refund, damage or exchange claims.**

Product exchange is accepted within 15 days of delivery provided that the following conditions are observed:

  • The customer returning an item is responsible for all inbound and outbound shipping charges and fees.

  • The item returned is in perfect condition.

  • All outstanding balances exceeding the amount of the returned must be paid before hand.

We strongly advise all customers to inspect the package/s before signing or acknowledging any delivery receipt, most especially for freight shipments. Books 'En More reserves the right to refuse processing of any damage claims for products that were confirmed to have been received in good condition. Returns or exchanges for items that have been damaged during transit must be requested within 7 days of delivery.

In an event of receiving a damaged package, Damage Claims must be reported within 7 days of delivery or the claim would no longer be processed. Customer must abide by the following to report a damaged/defective item:

  • Email us a detailed description of the damage with attached actual pictures of the broken/defective item. Send to

  • Upon receipt of the email, claims department will evaluate the problem and issue a call tag for the damaged item.

  • The warehouse will inspect the item and issue an exchange or refund provided that the damage is due to shipping or warehouse faults.

Regular Returns. If a customer is not completely satisfied with an item, we accept returns provided that:

  • There is a valid RA Number issued by Books En More customer service.

  • The customer is responsible for inbound and outbound shipping.

  • Refunded amount would be deducted 20% Restocking Fee.